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Frequently Asked Questions Return to Help Page

 

What if my high bidder won't pay?

Non-Paying bidders face the following consequences through this program:
First offense: warning
Second offense: warning
Third offense: Suspension of Auction Privileges
 

What to do if you're a seller with a non-paying bidder
 
Step Explanation Time Frame
1. Contact each other Contact each other after your listing has ended. Like you, buyers can have emergencies or computer problems. Your high bidder may not be able to respond to you right away for legitimate reasons. Generally within 5 business days is a good idea.
2. Payment Reminder. Send a payment reminder email to your winning bidder. You can customize the email. After 5 days but not past 30 days of your listing's close.

 

 

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